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Purchase/Shipping
Shipping
| Shipping Method | Standard Courier(DHL) |
|---|---|
| Delivery Area | Nationwide |
| Delivery Timeframe | After the product is shipped, it can be received within 1-3 business days. However, in the case of remote or mountainous areas or when the courier service has a high volume of shipments, it may take a little longer. |
Exchange / Refund
Refunds are only available within 7 days of delivery, provided the product is unopened and undamaged.
For items delivered by creators, exchange/refund/cancellation requests can be made through 1:1 inquiry between the seller and the buyer.
* Shipping Costs
Customer's responsibility: For reasons such as change of mind or mistake.
Creator's responsibility: For reasons such as product defects.
For items delivered by creators, exchange/refund/cancellation requests can be made through 1:1 inquiry between the seller and the buyer.
* Shipping Costs
Customer's responsibility: For reasons such as change of mind or mistake.
Creator's responsibility: For reasons such as product defects.
| Customer Center | 1566-5496 |
|---|---|
| cs@marppleshop.com |
Report
MarppleShop operates a reporting center for creators, consumers, and copyright protection.
You can report products that violate internal MarppleShop regulations or are deemed to infringe on the copyrights or portrait rights of third-party works.
